Decked Out’s Policy of Privacy

Effective Date: January 1st, 2026

Decked Out (“Decked Out,” “we,” “us,” or “our”) operates deckedoutfl.com (the “Site”) and provides general contracting and construction services including but not limited to deck, sunroom, and screen room construction services in Tallahassee, Florida and the surrounding area. This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.

By using the Site or submitting a request through our contact or quote forms, you agree to the practices described in this policy.

1. Information we collect

A. Information you give us directly. When you fill out our quote request or contact form, call us, email us, or otherwise reach out, we may collect:

  • Your name, phone number, email address, and property address or zip code

  • Details about your project (service type, scope, approximate size, timeline)

  • Your estimated budget range and whether you’re interested in financing

  • Any other information you choose to include in a message or project description

B. Information collected automatically. When you visit the Site, we (and tools we use) may automatically collect:

  • IP address, browser type, device type, and operating system

  • Pages viewed, time on site, referring website, and general location (city/region level)

  • Cookies and similar tracking technologies (see Section 4)

We do not collect payment card information through the Site. Payment and invoicing information for active customers is handled through our accounting and invoicing software as part of an existing project relationship, not through this public website.

2. How we use your information

A. We use the information we collect to:

  • Respond to quote requests and schedule estimates or consultations

  • Understand your project needs, budget, and timeline so we can provide an accurate proposal

  • Contact you by phone, text, or email about your request, an active project, or a quote you’ve asked for

  • Refer you to third-party financing partners, if you’ve indicated interest in financing

  • Send you appointment reminders, project updates, or invoices related to work you’ve hired us to do

  • Improve our Site, services, and marketing (using aggregated or anonymized data where possible)

  • Comply with legal obligations and enforce our agreements

B. We do not sell your personal information to third parties.

3. Calls, texts, and email communications

By submitting your phone number or email address through our Site, you consent to be contacted by Decked Out Sales by phone, text message (SMS), or email regarding your quote request, project, or related offers, using the contact information you provided.

  • Message and data rates may apply to SMS communications.

  • Message frequency varies.

  • You can opt out of text messages at any time by replying “STOP,” and out of marketing emails by using the unsubscribe link in any email.

  • Opting out of marketing communications will not affect our ability to contact you about an active project or a quote you specifically requested.

Consent to receive texts or calls is not a condition of purchasing any goods or services from us.

4. Cookies and analytics

The Site may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and measure the effectiveness of our marketing. This may include analytics tools (for example, Google Analytics) and advertising or conversion-tracking tools (for example, Google Ads).

You can control cookies through your browser settings, including blocking or deleting them, though doing so may affect how the Site functions.

5. How we share your information

We may share your information with:

  • Service providers who help us operate our business, such as customer relationship management (CRM), scheduling, accounting/invoicing, website hosting, and email/SMS platforms. These providers only receive the information needed to perform their function and are not permitted to use it for their own purposes.

  • Financing partners, only if you’ve told us you’re interested in financing, so they can follow up with you about financing options.

  • Legal and safety purposes, if required by law, subpoena, or court order, or to protect the rights, property, or safety of Decked Out Sales, our customers, or others.

  • A successor entity, if we’re involved in a merger, acquisition, or sale of business assets.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we can’t guarantee absolute security.

7. Data retention

We retain personal information for as long as reasonably necessary to respond to your inquiry, complete a project, meet our legal, tax, and accounting obligations, and maintain business records, after which it is deleted or de-identified.

8. Your choices and rights

You may:

  • Ask us what personal information we have about you

  • Ask us to correct or delete your personal information

  • Opt out of marketing calls, texts, or emails at any time (see Section 3)

To make a request, contact us using the information in Section 11. Depending on your state of residence, you may have additional rights under applicable privacy laws; we will respond to verified requests as required by law.

9. Children’s privacy

The Site is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Third-party links

The Site may contain links to third-party websites (for example, a financing partner’s application page or a social media page). We aren’t responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Contact us

If you have questions about this Privacy Policy or how we handle your information, please Contact Us.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” at the top of this page reflects the most recent revision. We encourage you to review this page periodically.